Terms of Service

Overview

This website is operated by Ruvio. Throughout this site, the terms 'we', 'us', and 'our' refer to Ruvio. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service, including all additional policies referenced herein. These Terms apply to all users of the site.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you may not access or use this site.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any applicable laws in your jurisdiction (including copyright laws). A breach of any of these Terms will result in immediate termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time, for any reason. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without our express written permission.

Section 3 – Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time. It is your responsibility to monitor changes.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any such modification, price change, suspension, or discontinuation.

Section 5 – Products and Services

Certain products or services may be available exclusively online. These products may have limited quantities and are subject to our Refund Policy. We have made every effort to display product colours and images as accurately as possible, but cannot guarantee the accuracy of your device's display.

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. All product descriptions and pricing are subject to change at any time without notice.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all transactions made on our site.

Section 7 – Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the content or accuracy of third-party sites and do not warrant their services. Any transactions made through third-party websites are entirely at your own risk.

Section 8 – User Comments and Submissions

If you send us feedback, suggestions, or other submissions, you agree that we may use them freely without any obligation of confidentiality or compensation. You are solely responsible for any content you submit and confirm that it does not infringe any third-party rights.

Section 9 – Personal Information

Your submission of personal information through our store is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Section 10 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to cancel orders if any information is found to be inaccurate, without prior notice.

Section 11 – Prohibited Uses

In addition to the general Terms above, you are prohibited from using this site or its content for any unlawful purpose; to violate any applicable regulations or laws; to infringe upon intellectual property rights; to harass or discriminate against any individual; to upload viruses or malicious code; to collect personal information of others; or to interfere with the security features of the site.

Section 12 – Disclaimer of Warranties and Limitation of Liability

Ownership of goods transfers to the customer once the package has been collected by the carrier from our warehouse. We are not responsible for theft, damage after delivery, or packages opened after receipt.

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. The service and all products are provided 'as is' and 'as available' without warranties of any kind, either express or implied.

In no case shall Ruvio, its directors, employees, affiliates, or service providers be liable for any indirect, incidental, punitive, or consequential damages of any kind arising from your use of our service or products. Our total liability shall be limited to the maximum extent permitted by applicable law.

Section 13 – Indemnification

You agree to indemnify, defend, and hold harmless Ruvio and its affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or third-party rights.

Section 14 – Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The remaining provisions shall remain valid and enforceable.

Section 15 – Termination

These Terms of Service are effective unless and until terminated by either you or us. If you fail to comply with any term of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

Section 16 – Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.

Section 17 – Changes to Terms of Service

We reserve the right to update or replace any part of these Terms of Service at any time. Changes will be posted on this page. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.

Section 18 – Contact Information

Questions about these Terms of Service should be directed to us at:

• Email: info@ruvio.com

© Ruvio. All rights reserved.